Charles F. Southmayd Professor of Law and Professor of Philosophy, School of Law
Scott Shapiro is the Charles F. Southmayd Professor of Law and Professor of Philosophy at Yale Law School. His areas of interest include the philosophy of law, international law, criminal law, cybersecurity and artificial intelligence. He is the author of Legality (2011), The Internationalists... Read More →
It is easy to indulge ourselves in the benefits of technology; what time we save, how efficient our processes can be, how effective our strategies can become, et cetera. However, what quantitative measurement perceives the value that is lost in translation when we evolve digitally and simultaneous devolve our analogue behaviors?
Blayze Markoya, Associate Director of Web and IT Planning for Yale College, leads a discussion regarding some of the mental health factors in overreliance on technology in life in the information age and some possible ways to combat the issue.
Come prepared with an open mind and a closed mailbox.
Clarity is Yale’s generative AI chat platform, providing a high-visibility service to provide premium generative AI capabilities to everyone in the Yale Community. The project has roots going back to 2023 and has benefitted enormously from deep collaboration with distributed IT units. Volunteers from the Provost’s Office, Yale School of Architecture, Poorvu Center for Teaching and Learning, Yale Library, and Public Affairs & Communication worked with many Yale ITS units and two vendors to design, develop, and deploy Clarity. In addition to being a high-profile service, Clarity is an excellent example of what One IT at Yale means and what can be accomplished when Yale ITS and distributed IT units work together.
By integrating Health Science data domains into a well-governed Data Lake and developing an enriched data catalog for discovery, we create a self-service model that empowers the Yale community to make data-driven decisions. Foundational requirements for this approach are ready access to key data resources in a user-friendly format that guides users to the correct data for their analysis. Our panel of decision-makers and technical leaders will discuss insights on the value of data literacy, and how ready access to comprehensive data enhances business decisions.
This session will introduce attendees to Yale’s data governance program, with a focus on data stewardship. By examining the history, evolution, and future of the program, the presentation will explore how data governance has become an essential component of the university’s broader data strategy. Attendees will gain insights into how Yale’s approach fosters collaboration, builds a data-driven culture, and supports institutional priorities. The session will also highlight the emerging role of data stewardship and its critical contributions to sustainable data governance practices.
Join us for an exciting journey into how the Educational Technology team at Yale is transforming the management of our Learning Management System, Canvas, and its integrated apps. The external apps are used by students, staff, and faculty across campus every day playing a crucial role in teaching and learning at Yale. The Ed Tech team manages 35 apps and each one that's onboarded into Canvas goes through an onboarding process; 35 security, accessibility reviews along with a procurement process that needs multiple documents gathered through collaborating with multiple teams across Yale IT.
By partnering with an amazing group, Yale's Salesforce Team, we built an instance to track, store, and generate reports off our external app data. Our presentation would dive into what our Salesforce Instance looks like, how we'll be storing all these documents required for onboarding tools, and the valuable data we have uncovered to help make decisions going forward. Educational Technology is changing greatly and with the help of our Salesforce instance we have built an easier process to store this information as fast as they change. Come to our session to learn more, we hope to see you then!
Provide an overview of the Storage @ Yale service offerings. Cover the six Premier tiers, Wasabi Account, and Private Storage. Understand storage services offered through the University. Review data protection and security around storage. Considerations in data storage and how to manage the data
This session showcases custom AI chatbots developed or in development for a variety of Yale functions. Devon Barker from Educational Technology will talk about new custom Bots++ functions built into EdDiscussions available for use in courses. Vin Guerrero from Advanced Technology will talk about Minerva, a custom chatbot providing service support for students after hours. Matt Reynolds from Digital Learning will share about the design process for a new custom chatbot for faculty interested in taking Yale courses into new online environments. Connie Steel will chair the panel asking questions about the design processes, functions, and risks and benefits of the bots. The panel will conclude with information about the current state of custom bot options at Yale and introductory resources.
Lite Touch and Zero Touch Provisioning are the new methods of Windows and Mac provisioning that Endpoint Engineering announced at last year’s One IT Conference. Where have we advanced with this technology in a year? Let’s explore the possibilities together.
Testing is often viewed as a cost center, but it is a critical value driver in the IT ecosystem. By ensuring quality and reliability, testing directly impacts business success, enhances customer satisfaction, and boosts return on investment (ROI). In this session will explore how quality assurance (QA) plays a strategic role in achieving business goals.
Threat modeling is often associated with secure software engineering, but it has a much wider application in technology and in life. This session is for anyone with an IT role who would like to learn how they can start to think more like a security engineer. We will introduce the ""Four Question Framework for Threat Modeling"" and walk through how to get started on this uncomplicated process to reduce risk when building, deploying and operating technology. Learning to think systematically about threats empowers you to make better decisions about what actions to take to protect yourself, the data you handle and the technology you use and support.
This project focuses on designing and implementing a secure and efficient infrastructure to support advanced 3D data visualization tools, WEBKNOSSOS and Neuroglancer. System Administration Skills: Attendees will learn practical methods for configuring NGINX as a web server and reverse proxy, setting up Node.js applications, and implementing solutions to common challenges like CORS issues.
Integration with Networking Tools: Participants will gain an understanding of F5 load balancers, including setting up front-end VIPs and managing traffic routing.
Secure Data Access and SSL Configuration: Attendees will explore the use of CIFS for connecting external storage, along with the process of implementing PKI infrastructure for SSL configurations, including installing and managing certificates for secure communication.
Automation and Service Management: Attendees will learn to create and configure systemd service files to manage Node.js applications, ensuring they start automatically on boot and operate reliably.
YaleSites represents a new approach to web development within the Yale community, offering a no-code site building experience that combines ease of use with powerful customization options. This presentation explores how the platform's open-source foundation enables cross-organizational collaboration and innovation. Other Yale organizations will join us to demonstrate how they've used the platform's flexibility to create custom solutions. These solutions help everyone in the community while keeping Yale's consistent branding, adhering to usability and accessibility standards while lowering development costs. By highlighting real-world examples of successful collaborations between organizations and vendors, we'll showcase how YaleSites is evolving through community-driven development to meet diverse needs across the university.
This interactive workshop demonstrates the value of usability in everyday life through a collaborative activity inspired by Don Norman’s The Design of Everyday Things. Participants will explore the question: “How might we redesign a common everyday item to make it more intuitive and user-friendly for everyone?”
In small groups, participants will receive a common item, such as scissors, a toothbrush, or a coffee mug (provided as physical samples or photos). Each team will brainstorm, analyze, and propose improvements to the item's design, focusing on usability and user-centered principles.
The session will conclude with team presentations, showcasing their redesigned items and highlighting how their changes improve functionality, accessibility, or overall user experience. This engaging activity encourages creative problem-solving and demonstrates how thoughtful design impacts daily life.
The panel will present its viewpoints on the evolution of the NGN Program, from its inception to current day. The focus of the discussion will be on how increased teamwork, collaboration, and accountability - both within the team and in partnership with the broader Yale community – has fostered a foundation of trust and empowerment, enabling process improvements across functions and the team to routinely exceed expectations.
As Yale increasingly hosts a diverse range of events, from academic conferences and lectures to large-scale campus celebrations, the demand for exceptional event support continues to grow. Hybrid events, blending in-person and virtual participation, add complexity to planning and execution, requiring innovative solutions and collaborative strategies.
This panel will bring together experts from university AV and event support departments to share insights, challenges, and best practices for delivering seamless in-person and hybrid event experiences. Topics will include leveraging technology like Q-Sys, Zoom, and Panopto to enhance audience engagement, addressing common technical hurdles, managing stakeholder expectations, and fostering collaboration across departments.
We invite you to join this dynamic discussion, explore trends in event support, and address the evolving needs of academic institutions. This is also an opportunity for participants to provide input on key topics and share their unique perspectives to ensure a comprehensive and collaborative exchange of ideas.
Join us for an engaging session dedicated to strategies for cross-departmental collaboration and growth. This session will present insights from the SASS Reporting, Financial Aid, and University Registrars offices, as we discuss the implementation of our new reporting tool, Argos. We will explore our decision-making processes, the effects on user experience, and our efforts to cultivate successful communication and engagement, all while instilling confidence within a diverse user base.
The primary objective of our panel discussion is to introduce OutSystems as a powerful low-code technology solution and showcase its benefits, specifically in the context of its current and potential custom applications at Yale University. The discussion will address how OutSystems can be leveraged to accelerate development time, outline the various use cases for its use at Yale, and the successes and challenges faced by teams using this platform.
The roundtable discussion aims to delve into how managers can successfully onboard new interns, helping them integrate with the team and develop the essential skills needed to contribute effectively and gain valuable experience. The discussion will kick off with a brief overview of the Early Career Development Program and the New Haven Promise Program, followed by stories from past participants and managers. These stories will highlight the valuable skills acquired by interns and the benefits they have brought to their teams.
Next, the discussion will transition to the onboarding process, with managers and previous interns sharing their approaches to welcoming and integrating interns. This segment will include practical tips on building a productive and supportive relationship that benefits both managers and interns. Finally, the session will conclude with information on who to contact and how to apply for an ECDP/New Haven Promise internship, followed by a Q&A session. The ultimate goal is to foster a supportive and enriching environment where both managers and interns can thrive and succeed together.
Join us for an engaging, choose-your-own-path workshop designed to equip you with practical techniques for integrating digital accessibility into your work and projects. This interactive session offers the flexibility to tailor your learning experience by focusing on topics most relevant to your role.
You’ll gain foundational knowledge of digital accessibility principles and learn how to:
- Adopt a 'Shift Left' framework to incorporate accessibility early in your software project cycles. - Assess procurement practices to ensure accessible digital purchases. - Create accessible documents and learn more about our recommended tools. - Understand how people with disabilities navigate the web and what challenges they encounter.
Whether you’re new to accessibility or looking to deepen your expertise, this workshop provides actionable strategies and insights to help you make a meaningful impact on the inclusivity of your software or websites.
Discover how AI tools are reshaping UX work with real-world examples and lessons learned. This talk will inspire you to use AI in your own applications to streamline processes and elevate work quality.
The One IT Service Portal initiative seeks to transform how the Yale community interacts with IT services by creating a seamless, user-centric platform. By identifying key personas and mapping their service journeys, we aim to improve the taxonomy and user navigation experience, ensuring that faculty, staff, and students can easily find, understand, and request IT services. This foundational version of the portal will serve as an iterative platform, evolving based on user feedback and technological advancements. With collaboration across Central IT and various school and IT teams, this initiative will enhance efficiency, transparency, and accessibility, ultimately streamlining engagement with essential IT resources. What We Will Present:
First Look at the One IT Service Portal – A demonstration of the platform’s interface, navigation, and key features.
Supporting IT Clients – How the portal simplifies service discovery, request submission, and tracking for users across Yale.
Empowering Service Owners – Tools and structures within the portal that help service teams manage offerings, improve visibility, and refine user engagement.
Key Personas: How We Designed Them – Our approach to defining personas, including research methods, stakeholder input, and insights that shaped the user experience.
Next Steps & Evolution – Our iterative approach to refining and expanding the portal based on user feedback and technological advancements.
This session provides an opportunity for stakeholders to see the portal in action and contribute insights that will shape its future development.
Join us for an engaging discussion with Yale Health and Finance about Yale's journey in implementing the YaleSites chatbot, an innovative AI-powered knowledge system that transforms how our community interacts with complex information. Through cross-unit collaboration between IT, Yale Health, and Finance, we've created a solution that goes beyond traditional chatbots to deliver nuanced, context-aware responses. Our roundtable will explore how human expertise and AI capabilities can be thoughtfully integrated to enhance user experience while maintaining accuracy and trust. We'll share insights from our implementation across different units, highlighting how collaborative processes were crucial in teaching AI to navigate complex information.
There is often a lot of frustration when it comes to getting data into the hands of the people who need it. Why is it so hard? Why does it take so long? What do we need to do make this work better?
Burak & Jon would like to share their experience of learning how to communicate and work effectively in a collaboration of two distinct teams tasked with achieving a shared goal. We will include the challenges encountered, the techniques we used to learn to speak each others "business language", and some best practices for how to collaborate successfully
At a time when many feel powerless to do anything about global warming, this presentation will be designed to empower those of us who work on the web with the knowledge that we CAN do something — and that the more of us who do it, the bigger the impact will be. The “it” will depend on the context and can’t be a single action; instead, it’s a set of actions, a viewpoint, and a recognition that as people who create and deliver digital products and services, we CAN reduce the growing carbon footprint of the internet.
The presentation will be aimed first at web developers and designers, and will cover the carbon cost of the web, generally discuss emerging best practices and guidelines to mitigate that cost— including the W3C’s draft Web Sustainability Guidelines — and tell the story of how my group may have successfully reduced the estimated emissions from thousands of our web pages by up to 13 times. I’m hoping that at least one co-presenter could share a similar story, as well.
The presentation will also be aimed at creating community around digital sustainability at Yale, and so I hope of interest to a broad range of people who might recognize that Yale has the opportunity, if not a responsibility, to lead in this space.
YUL Computational Methods and Data (CMD), YUL Information Technology (LIT), YUL Metadata Services, the Data Intensive Social Science Center (DISSC), and the Institution for Social and Policy Studies (ISPS) collaborated to successfully pilot the Yale Dataverse (dataverse.yale.edu), a repository to share, preserve, and cite research data. Attendees will hear about the technical setup of the Yale Dataverse, the benefits and challenges of working with open source software communities, and how we are meeting evolving researcher needs. Three learning outcomes are:
-Importance of research data management: Presenters will share why proper management of research data is crucial to prevent data loss and ensure long-term accessibility and usability. -Yale Dataverse functionality: Presenters will demonstrate the features offered by the Yale Dataverse and the team will share how they decide which functionality to prioritize. -Yale Dataverse Support: Attendees will become familiar with the support model in place and the IT efforts required to maintain and enhance the service to meet evolving researcher needs.
Explore the transformative potential of leveraging low-code and no-code tools and workflows to automate repetitive and time-consuming office processes, as well as capture data that can be used to make informed decisions regarding resource allocation, thereby identifying areas where investing time and energy can be most impactful.
Associate Director, IT, Office of International Students & Scholars
Alina Nevins, the Associate Director of Information Technology at Yale OISS, has honed her expertise through extensive hands-on experience and continuous professional development. With a solid foundation in Higher Education IT spanning over 15 years, Alina has navigated the evolving... Read More →
Wednesday March 19, 2025 2:15pm - 3:00pm EDT
2410 Bewkes ClassroomEvans Hall, Whitney Avenue, New Haven, CT, USA
In this lighting round style presentation, hear from your colleagues about how they use web analytics in their work to understand their users and benchmark if they are meeting their goals. Topics will include goal setting, analytics configurations, use cases, and reporting.
You will learn: What is Siteimprove and how to get set-up Examples of how you can use it to evaluate your application or website goals
Immediately following the closing panel, join your colleagues from 4:45-6pm for a reception on the first floor of the School of Management. Light refreshments and beverages will be served. There will also be a special performance by the Graduate and Professional School a capella group The Yale Citations.
