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Wednesday, March 19
 

10:00am EDT

The Power of Partnership: Yale’s Clarity Platform FILLING
Wednesday March 19, 2025 10:00am - 10:45am EDT
Clarity is Yale’s generative AI chat platform, providing a high-visibility service to provide premium generative AI capabilities to everyone in the Yale Community. The project has roots going back to 2023 and has benefitted enormously from deep collaboration with distributed IT units. Volunteers from the Provost’s Office, Yale School of Architecture, Poorvu Center for Teaching and Learning, Yale Library, and Public Affairs & Communication worked with many Yale ITS units and two vendors to design, develop, and deploy Clarity. In addition to being a high-profile service, Clarity is an excellent example of what One IT at Yale means and what can be accomplished when Yale ITS and distributed IT units work together.
Speakers
SW

Steve Wieda

Information Services Consultant, Library IT
VG

Vincent Guerrero

Senior Director of Advanced Technology, School of Architecture
avatar for April Tiddei

April Tiddei

User Experience Analyst, ITS - User Experience
MV

Michael Vaughn

Associate Director, Accessibility and AI Platform Services
Wednesday March 19, 2025 10:00am - 10:45am EDT
2400 Class of 1980 Classroom Evans Hall, Whitney Avenue, New Haven, CT, USA

11:00am EDT

Custom Chatbots: Showcase of Yale Use Cases FILLING
Wednesday March 19, 2025 11:00am - 11:45am EDT
This session showcases custom AI chatbots developed or in development for a variety of Yale functions. Devon Barker from Educational Technology will talk about new custom Bots++ functions built into EdDiscussions available for use in courses. Vin Guerrero from Advanced Technology will talk about Minerva, a custom chatbot providing service support for students after hours. Matt Reynolds from Digital Learning will share about the design process for a new custom chatbot for faculty interested in taking Yale courses into new online environments. Connie Steel will chair the panel asking questions about the design processes, functions, and risks and benefits of the bots. The panel will conclude with information about the current state of custom bot options at Yale and introductory resources.
Speakers
CS

Connie Steel

Program Manager AI Initiatives, Provost Administration
VG

Vincent Guerrero

Senior Director of Advanced Technology, School of Architecture
MR

Matthew Reynolds

Associate Director, Digital Education, Poorvu Center for Teaching and Learning
DB

Devon Barker

Assistant Director,Educational Technology, Poorvu Center for Teaching and Learning
Wednesday March 19, 2025 11:00am - 11:45am EDT
2400 Class of 1980 Classroom Evans Hall, Whitney Avenue, New Haven, CT, USA

2:15pm EDT

Beacon: Humanizing AI Through Cross-Unit Collaboration at Yale FILLING
Wednesday March 19, 2025 2:15pm - 3:00pm EDT
Join us for an engaging discussion about Yale's journey in developing Beacon, an innovative AI-powered knowledge system that transforms how our community interacts with institutional information. Through cross-unit collaboration between IT, Yale Health, and Finance, we've created a solution that goes beyond traditional chatbots to deliver nuanced, context-aware responses about complex policies, procedures, and health topics. Our roundtable will explore how human expertise and AI capabilities can be thoughtfully integrated to enhance user experience while maintaining accuracy and trust. We'll share insights from our implementation across different units, highlighting how collaborative human processes were crucial in teaching AI to navigate complex topics.
Speakers
TB

Tim Brown

Communications Director, Yale Health
MJ

Michael Jarosz

Director, University Policy, Finance and Business Operations
FH

Franz Hartl

Associate Director, ITS - Web Development
CB

Charles Barnett

Director, Special Initiatives, Finance and Business Office
HB

Hema Bakthavatchalam

IT Director, Yale Health
JR

Julie Ramaccia

Project Manager, ITS - Web Technology
Wednesday March 19, 2025 2:15pm - 3:00pm EDT
2400 Class of 1980 Classroom Evans Hall, Whitney Avenue, New Haven, CT, USA
 
Uniting Perspectives: Shared Vision
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