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Wednesday March 19, 2025 2:15pm - 3:00pm EDT
Join us for an engaging discussion about Yale's journey in developing Beacon, an innovative AI-powered knowledge system that transforms how our community interacts with institutional information. Through cross-unit collaboration between IT, Yale Health, and Finance, we've created a solution that goes beyond traditional chatbots to deliver nuanced, context-aware responses about complex policies, procedures, and health topics. Our roundtable will explore how human expertise and AI capabilities can be thoughtfully integrated to enhance user experience while maintaining accuracy and trust. We'll share insights from our implementation across different units, highlighting how collaborative human processes were crucial in teaching AI to navigate complex topics.
Speakers
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Tim Brown

Communications Director, Yale Health
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Michael Jarosz

Director, University Policy, Finance and Business Operations
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Franz Hartl

Associate Director, ITS - Web Development
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Charles Barnett

Director, Special Initiatives, Finance and Business Office
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Hema Bakthavatchalam

IT Director, Yale Health
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Julie Ramaccia

Project Manager, ITS - Web Technology
Wednesday March 19, 2025 2:15pm - 3:00pm EDT
2400 Class of 1980 Classroom Evans Hall, Whitney Avenue, New Haven, CT, USA

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